CONTACT US & POLICIES

Returns/exchanges

Unfortunately, and without exception, we cannot accept returns on opened or used goods as we guarantee the purity, freshness and authenticity of the products. We encourage you to browse our "Samples" before purchasing a full-sized product to avoid the need for a return. If you find that the item you receive is not as described or something is wrong with it, please email returns@withsimplicityllc.com with your request within 14 days of receiving your order and we will try to work with you.

CONCERNS WITH YOUR ORDER

Do you have questions about when your order will be mailed out? Want to switch a product before it is sent? Did one of your products come damaged? Please email shipping@withsimplicityllc.com and Lindsay will be happy to help!

CUSTOMER SERVICE

If you have any questions about products before purchasing them, want to know more about an ingredients, have feedback, or anything else pertaining to general inquiries about withSimplicity, please email Irina at service@withsimplicityllc.com!

MARKETING & PARTNERSHIPS

Maybe you're a shop wanting to carry our products, an Instagrammer wanting to become an affiliate, a fellow business wanting to partner together... if you want to talk to someone pertaining to the brand of withSimplicity, please email our Marketing Director, Mary, at mary@withsimplicityllc.com.